It is a real pleasure doing business with a firm like yours. Williiam C
Many thanks for the way you have handled my order No.xxxxx, it's been a pleasure to deal with you. All the best in the future Anonymous
Thank you for your diligence in this matter. It certainly is unusual. I received the glasses today and you are correct, my account had been previously billed. I am finding the glasses to be very helpful with my vision problems on the PC. Thank you for your service. Kathyrn W
Thank you so much for the great service. I got so many compliments on my glasses. I gave out your website to coworkers. Thanks again Joanne W.
Hello, I received the replacement glasses
today. I appreciate the excellent service. I would be very happy to add this
positive experience to your web site. Tell me what I need to do to add it.
Thanks again, Pat T
To Debby and the team at DebSpecs, I am
so sorry it has taken me such a while to get in touch with you however I found
out my number on the waiting list came up and I am having a total hip replacement
(again) within the next few days. So life has been a bit frantic. I do not have
enough words to express my gratitude to you for ensuring my new "paws" glasses
arrived in Australia so quickly. You truly are wonderful people and I thank you
from the bottom of my heart. So while I am in the hospital and at rehab I will be
spreading the word of your site as these glasses always draw comments from everyone
who sees them. They are just so cute and now I know the difference between readers
and optical frames I have been treating them like fine crystal. I love them to
death and I will be a returning customer. Now with skype I will be encouraging
my husband and son to go through your site pick out glasses they are interested in
and see what they look like on. All of your frames are just brilliant. You have
a real talent in this area and your follow up service is just so nice (especially
to twits like me that get muddled up between readers and optical frames). God
bless you all and watch over you. I am so glad I found your site. Thank, thank you
thank you. Julie R
Dear Madam, I was very pleased with your company
for the prompt and kind attention given to me, particularly Suzy as well as the others
in customer service. They are all so polite and helpful. Yours truly Antonia V/
Dear Debby Burk Optical: You are great! If only
more companies were as goodas you are. The new ones are perfect. I will always refer
others to you. Thank you. Jeff M.
Please accept the return of the enclosed magnifier
for a refund. I purchased two clip-on magnifiers for my Dad to try and he picked one.
I realize I'm very close to the 30 days by the time you receive this, but Dad took a little
longer to make up his mind than I thought he would. He is very happy with them. At 82 his
eyesight isn't the best and he's happy now because he can read his Bible and the newspaper
much easier. We were so impressed with the product that I bought a smaller pair for my
wife to use, and she loves them. Thank you. Russ A.
I received my order today and I am verysatisfied.
It is nice to know I have a place to order "fun" reading glasses. Great service-thanks!
Pat C.
I just want to THANK YOU for sending me a replacement
pair of sun readers in Polant. They got here this week, in perfect condition, and it was so
quick! you people are THE BEST!!!!! I have told everyone about your wonderful customer
service and how well you stand behind your products. I have been a happy customer for several
years and I am an even happier customer now. thanks again for great products a great prices
and for your outstanding commitment to your customers. Best Regards-your grateful fan in
Gdansk, Poland-Jennifer N.
Thank you very much for your kind response and sending
me your e-mail link. Customer service like yours is seldom encountered in todays world.
Cheri
Your customer service is terrific. it is that which
makes purchasing eyeglasses from you a pleasure.
J Anne S.
Hi Just got my order today and am pleased as can be!
Thank you so much for your super-speedy shipping AND you got the order right. I will be
back for more!!! Thank you again... you are a life saver! Karen
We received the refund and I will definitely recommend
your company to all I know. Thank you so much for taking such good care of me as a customer.
My customer will be looking online to order some different glasses he will be able to use.
Thanks again!! Dale and Lynell D
Order 6---0 Great shop, great web interface
great tracking, great packing and shipment. Great shipment papers! Thanks a lot and have
a good business. Sergey E
Just a quick thank you-- Glasses better than what
I had expected-- will show friends. thanks again.. Liberale F.
I have purchased glasses from you before for my mother
and want you to know how much these helped her. She needs a 4.00 lens and these are impossible
to find other than via your website. Your prices are very reasonable and your product
always arrives in a timely fashion. Also, the selection is excellent. Thank you for offering
these prodcuts online. Anne M.
I received my glasses yesterday - less than 10 days to
Australia! I am soo impressed !! I do have the coolest readers in the whole of OZ!!! Thank
you very much - will most definately use you again and all my friends will too!!
Dear Suzy, I was surprised to learn that a refund was
issued to me this early. It is greatly appreciated. Your company is very prompt and reliable.
I will spread the word around how efficient your company is and its customer service staff.
Everyone is nice, helpful and very professional. I will shop on your website again and it has
been a pleasure doing business with you. Yours truly Antonia V.E
Hello, I just want to say how impressed I am with your
brilliant service. I received my order this morning and they are brilliant! Your company has an excellent choice of frames,
is very reasonably priced, and extremely prompt and efficient. I have used you before.... and I will most certainly use you
again. Many, many thanks. Kind Regards, Belinda W
I'm so sorry! I just sent you an email asking as to
whether or not an email confirmation would be sent when order is shipped. Please disregard that email. We just received
the glasses in the mail just a few minutes ago. I could not be MORE satisfied with them...plus, you have the record on speedy
service! I ordered the glasses at 9:32 AM on the 11th of June and received the glasses on the 13th. All I can say is "WOW".
Thank you so very much. We will be doing future business with you. Maybe you can give your competitors some lessons on
customer service? Again... thank you! Warm Regards, Roger M
Excellent servie. Ordered Tuesday product received
Wednesday. Keep the Eye Stics in stock, great product. Thanks Dan R
You guys are great, I am so enjoying my frames from
you and I get lots of comments from people. You see, I work in a lovely hotel and I am seen by people that travel and some
like fashion as much as I do. I have to tell them about your wonderful prices and durable fashionable products lines. I
have taken the awesome green bamboo cat eye frames to my ophthalmologist office to have filled. The lady at lenscrafters said
they would not touch the unique frames to replace the lens because they may break. "Not a chance" I thought, these are from
depspecs!!! As a result, my doctors optomertrist Healther, loves the frame and actually buys for the office, she has your
email address and plans to shop for herself. I'm glad I found yall and keep the styles coming.
I am writing this from Australia to thank you so much
for your service that I have found absolutely impecable. You are a company of repute you stood to your word I have received
my replacement Colorado 2.75 couple of days ago after having contacted you with the problem I had and and being such a long
way away, and you honored the replacement of the glasses. I want to thank you so much and I will most certainly doing
business in the future. I have already recommended you to a few of my collegues. Thank you again and you will be hearing
from me again for another purchase very soon. Many, many thanks to Debby and all your Staff. It is a pleasure to do business
with you. Kind Regards, Irs D (Australia)
Thanks for your speedy response & having such a simple return process!
Susan M
Just a little note to let you know how extremely pleased I
am with every pair of glasses I ordered. You have such a wide variety to choose from. The
shipping process (timewise) came quicker than I expected. I would definitely recommend Deb Specs
and will order again in the future when I am wanting new eyewear accessories. If you have to
wear specs, they should look good. Thanks again for a smooth transaction. R. Grable
Thank you for the quick turnaround on my refund. Thought
you might like to know that my 85 year old father loves the +8 glasses we kept. He actually
cried when he put them on and could read the newspaper again without holding it up to his nose!
He is thrilled with the $80 readers compared to the $900 prescription pair he purchased from the
low vision specialist. I only wish I found your site sooner:-) Thank you again for making my
father's love of reading the newspaper enjoyable again!!
Lisa, I love my computer glasses! 6
days a week I am on my computer at least 5 hours a day and my eyes were
getting sooooo tired. Now that I have my Deb Specs computer glasses with the
Melanin lenses my eyes are just fine. The best part is that I don't have that
"tired-end-of-the-day" looking eyes anymore. It was bad. My eyes were all
haggard looking and I could not relax my face from squinting. Now I look so
much better at the end of the day and my eyes feel so much better too! Thank
you. Deb Specs! I'll recommend these glasses to everyone I know. Sincerely
Christine
Hi-- I lost my glasses on Thursday,
ordered new ones from DebSpecs on Friday and received them on Monday--
from NY to Colorado! This is exceptional customer service and I appreciate
it very much. Diann
My wife Ms ... received her glasses
and she loves them. They are outstanding Quality and we will shop Debspecs.com
again. Linnie
With customer service such as that
provided by Lisa, it's no wonder you get good press! She's aces! Valerie
got the other 2 pair today! I love
them so much I am ordering 2 more in Black! Thank you and Happy New Year!
Lynda
thank you for your excellent customer
service and assistance. I also really love it that when I call you directly,
a person picks up - no menu to dial numerous options on. Lori
Dear Debby Burk, I received my Reading
Glasses from you two days ago, and I am writing to thank you for your excellent
service, and for three pairs of glasses with which I am really delighted! I am
sure I shall be buying from you again - such a good range of jolly and interesting
frames, which makes a pleasant change from what I've been seeing here in England.
Thanks again, and my best wishes to you; Jane
Spectacular! Received my readers today,,,
thank you, I have referred your website to several friends. Thank you again!!
Helene
Hello, My husband picked up today for me.
thank you so much for taking care of me so quickly! The extra glasses were very
nice, and just in time for my vacation. (Mexico) I will shop with you again. And as
I know all my friends will be asking where I got them and will highly recommend you
I am always happy when customer service is still a priority. You were great!!
Kathy
Just a note to say my order just arrived
and I am so pleased. The glasses have just the touch of glitter glam I like and
yet are restrained and classy. The chain is beautiful. Thank you for the quality of
your products and their beauty. D. Carolyn
Your site has the coolest reading glasses
selection at a reasonable price I have ever seen in one place. I ordered my two
pair on Thursday and received them Monday. That is quick service regardless of
location but considering the fact that I live in rural Arkansas I am astounded!
I am VERY happy with your quality, service, selection and price. I will purchase
from you again! Thank you! Tammy
Thank you very much for the new glasses you
sent. They arrived in perfect condition and the correct Rx strength. As you
knew they would. Your quick assistance has restored my faith in online shopping.
I was very happy to recommend your sight to someone who admired my glasses today.
Looking forward to many years of purchasing from Debby Burk Optical. Debby
WOW! Thank you very much for beyond Great
Customer Service. Sincerely Gary
Thank you for responding promptly.
I appreciated the "no hasseles" response. I received all three pair of
glasses in tact. I will do business again in the future. Thank you, Sandy
Hi, I received my order on the
6th Nov. and I am very pleased with the reading glasses. Great look
and quality in the design and function. Thank you! Wesley
Thanks, You guys are the best!
Next time around I'll check out all pairs right away. Best Regards,
Barbara
I recently ordered some eye
glass holders from you. Just wanted to let youknow that I am thrilled
with my order. Joyce
Dear Deb Specs, Ive never written
a "customer appreciation letter" before, but I must say I'm glad you're
around. I ordered a pair of Doral +125 black yesterday and they came today.
This is my second good experience with DebSpecs--I ordered a pair of pince-nez
a few weeks ago. Your prices are more than reasonalbe, you have an excellent
selection and you deliver the goods, promptly. Keep up the good work, and
thank you. Adam
Dear Debbyburkoptical.com Thank you
most sincerely for your kind comment and thank you too for your prompt reply.
I won't forget DebSpecs.com the next time I need your products and I'll certainly
recommend you to friends and family. I'll try again searching the internet.
many thanks. Sincerely, Regina
thanks... I talked to someone this am.. you
guys are TRES efficient Pam
I have seen you have refunded the postage,
thank you very much, it has been nice doing business with you. I can recommend
you as a trustworthy company. Eli
Thank you. I love the new glasses! You are
the Best! ~B.C.
Just received and order and LOVE them...
decided I needed to get more!!! Many thanks! ~Patricia
I received my order today, and am very
pleased not only with the glasses, but also with the timeliness with which the
order arrived. I will be pleased to order from you in the future, and to recommend
you to my friends. Sincerely, Sara
Thank you for such quick shipment. Quality
of these glasses are tops. I look forward to doing business with you again, and
recommend you to my friends. ~Peggy
As always, you are great! Thank you very
much! ~Bob
Thank you so much for the prompt & courteous
service! I am very happy with the way I was treated & how it was handled! I will
recommend you to everyone! ~Michele
Very, very please with this company. Web
page was easy to navigate. Very fast shipping, and merchandise quality was
excellent. Definitely recommend this company. ~Kathi
I received the glasses today! thank you so
much for your extra special Customer Service. ~Kay
Just a quick note to let you
know that I am delighted with your products and very impressed with
the speed of your delivery to the U.K. I shan't be looking anywhere
else for glasses in the future. ~Dorothy
I just received my glasses today
as promised. I recently had LASIK surgery but still needed "readers."
Your site is WONDERFUL and customer services is great. I initally
called to see if pair reading sunglasses were in stock, as I was placing
my order online, (it was) and the same day I recieved a call to tell me
that another pair was out of stock and would I accept an alternate. You
have terrific selection - I plan to continue to purchase all my readers
from your site!!! ~Diana
Thank you so much for the fast shipping and
terrific selection; the best I have ever seen. Your accesories choices are
outstanding and looking forward to ordering
from you again soon!
I spoke with you yesterday on the phone and
expedited shipping so I could have my
glasses before I left on vacation. I just wanted to let you know the order
already arrived! I am quite happy with all
the glasses - previously purchased glasses fall of my face - so the fact I can
order women's sizes is wonderful.
Thank you - i look forward to doing business with you again and will certainly
refer my friends in the reading
glass part of their life to you. ~Terri
I have been a customer of yours for a few
years now and have always been very
happy with your product. I just wanted to write and let you know how thrilled I
was with my last shipment. The two
pair of glasses I ordered were of the highest quality and style. The Matrix/ivory
were especially great. They were
also so beautifully packed with two of the most perfect matching cases. What an
added surprise. Opening the package
was so fun, it was like it was my birthday! Thank you so much for all the lovely
products you have provided and
professionalism of your business. ~Kim
I just recieved with my order and am thrilled
with them all. Thanks so much.
I have had a hard time finding nice readers, so when I found you on the web, I was
like a kid in a candy store.
I now have a pair to go with all my outfits and as an interior designer, this is
important to me. Thanks again.
I will order again! ~Kim
Thank you for the superb service... postively
outrageous... I'm now a raving fan,
and will tell everyone I know about you. ~Linda
Thank you so much for your speedy reply. I
appreciate the
refund and it is nice to do business with a company that has good customer service
and
listens to their clients. I will be ordering from you again. Many thanks...
God Bless America and Debby Burk...
Theodore
Thank you for your great service and great
products...RayE
Now that's what I call customer service.
I'll be
buying all my glasses and accessories from DebSpecs in the future and recommending
you to
others. Thank you very much...Larry
Thank you very much. Great customer service!
Nancy
THANK YOU!! for the great service! I
received
my glasses yesterday!!! Georgeann
Thank you..... I teach art at our elementary
school and the kids love the "crazy" glasses!!!!!! Ruthanne
I Ordered glasses and accessories
yesterday...
received today. YOU GUYS ARE GOOD!! I know I paid extra for overnite shipping,
but you always wonder if it really WILL be the next day.
I love all my stuff......your glasses are fun! I ordered 3 pair last year for
Christmas (@9.95 each), but am very rough with them so I had to replace them.
I am very pleased!!! Love the Fisherguy to hold the glasses! Thanks again!!
Rachel
The replacement glasses arrived today and
they are great - A satisfied customer, Martha
I got the glasses today and they are perfect.
Thank you so much for your service. I'm sure I will be ordering more in the
future!
Karen
I got the glasses today and they are perfect.
Thank you so much for your service. I'm sure I will be ordering more in the
future!
Karen
Thank you so very much. I will definitely
remember
the great customer service when I order new pairs for both myself and my husband.
Thanks again... Tandra
Thanks so much, you have a Beautiful
selection of
glasses. I starred at your page not knowing which one I wanted. Thanks so much
again.
Susan
Thanks Mr. Burk. I love the glasses and your
company is
great to deal with. I appreciate your taking the time to get back to me. Now if
i'd just
quite misplacing them...Jim
Thanks very much... I've ordered quite a few
pairs
of readers, sunglasses, etc. and have been very pleased...so, thank you..Gail
Thank you so much. I must tell you that I
love your site
and I'm thrilled with all of the glasses I have purchased from you over the past
year. As
long as I keep stepping on my glasses, I will be a faithful customer!
Please disregard my earlier message.
Sunglasses arrived
in this morning's mail. They are chic and just the thing for sunny California
weather.
It's been a pleasure doing business with you. I will mention your service and
courtesy to
friends. Best regards, Robert.
Just received my glasses and case yesterday,
was so pleased
of the speedy service, and so well packed. I love my choices and am excited to
wear them.
I hope to do business in the future, when I need a change of glasses. Take
care.....Barb
Thanks! It's a pleasure doing business with
a company
who responds so well to t heir customers' concerns. Have a great day!
I like your glasses and get many comments on
them
especially the handpainted...Robin
I so enjoy buying your glasses...Diane
I got the glasses this morning and I LOVE
them!!!!
Thank you so much it will make my trip to Costa Rica much more enjoyable on the
beach.
I will tell everyone in Tornto about your website!! ~Sharon
Once again, Debby Burk Optical rocks! Thanks
for the special consideration. Much apprectiated. ~k@
Wow, you guys rock! Thanks so much for the
quick reply and great service!:) Regards, Libby
you guys are SO nice. you've got a customer
for life. thanks! ~Hannah
Thanks for the prompt delivery. I ordered 4
pairs because I have a tendency to sit and
other wise break and lose my sunglasses, found out you could buy bifocal sunglasses
from you and am happy with the ones I ordered. Going on a cruise
with 17 other people, and know they need readers also, so I will be referring you
to them, prices, service and quality are more than I had expected. Thanks,
~Fred
..I do appreciate the quality of your
inventory and your Customer Service over the last couple of years.
It's nice to have that kind of personal touch. ~Denise
Many Thanks for the BEST SERVICE EVER! ~Mary
Em
WoW!I was pleasantly surprised. Not only did
my specs arrive quickly, the quality is top notch. I was afraid the specs would be
a cheap, thin brittle plastic. Absolutely the opposite Thank you very much. ~
Lynda
You are too good!I have been very happy with
your service and prices and have referred friends to your site! Thank you!~ Mary
I just wanted to let you know how pleased I
am with the glasses i ordered. I just turned 50 and decided that if I've got to
wear readers, I need some hot ones! So I ordered two pairs, plus some bifocal
sunglasses, because I can no longer read on the beach.
The glasses are so chic! so thank you, thank you. Also, I ordered a pair
of the low vision readers for my mom who has mascular degeneration. They were my
gift to her at my 50th birthday dinner. She was delighted to be able to easily read
the menu in the resturant once she put them on-- and
that made me pretty happy, too. So, you've got a new, loyal customer.
sincerely, Stacy
Hi! Just wanted to say thnk-you for such
prompt shipping on my sunglasses. They arrived out here in Oregon in just 2
days--and they are great. I appreciate your quick service. Sincerely,
Linda
I want to thank you and all those with whom I
dealt at Debby Burk Optical. The kindness with which I was treated, the
follow-through that was demonstrated, and the genuine care and consideration was
second-to-none. Truly, I am so grateful!
My mom's package did arrive on Christmas Eve and she has found a lot of help
through the supplies I ordered. Thank you for offering what you do and for showing
the consideration families dealing with macular degeneration really need. Fondly,
Patti
Happy Holidays to all of you at Debby
Burk...I lOVE the glasses!!! ~Rosemarie
Your solution is just fine. Yes, after a
couple of years of going to optometrists telling my Dad that he would have to go to
low reading assistance costing several thousands of dollars, your glasses work just
fine for him, and he's sent along his thanks. ~Jim
Great service, fantastic prices, and so far I
am extremely pleased with both purchases I have made from your company. I'll keep
checking your site for updates and new products! ~Pamela
hello!!! i am so happy and pleased with the
very fast delivery!!! you are the first company that i have ever experience(d) this
fast delivery. thankyou very much!!!!!! debb(y) burk is a highly recommended
company to order from.
Hi,
Just wanted to let you know that this was the greatest service I ever had in
ordering off Internet,, I had ordered the eyeglass for my husband yesterday and low
and behold they arrived today and by regular mail not even priority. My hat off
to you all for the greatest service ever.
laura, NYC
Wow! I am indeed impressed with your
customer service. Thank you very much for making this right! I can now
comfortably recommend Debby's Specs to all of my friends (it's an age thing)!
-Linda
Thank you kindly. I am a repeat customer and
have always gotten
wonderful service from you folks. People frequently comment on my
reading glasses, and I'm always delighted to share your website with
them. -Dawn
remarkable...thanks. what service. i have
already
recommended you to my friends. now more than ever!!!
-Deana
I just HAD to write to you and say THANKS!
I ordered form you for the first time on-line Thursday, around mid-day.
Saturday morning I hear a drop in my mail box, and there were the glasses...coast
to coast in under 48 hours.
I absolutely LOVE them! Everything is now so crystal clear. I have to admit that
I'm not using thse to read. I need 1.00 for distance in driving, so they are my
driving sunglasses. I do wish they were a tad darker, but figure since most people
use them to read, they can't be the darkest. I'll keep shopping with you and hope
to find more (and darker ones!) soon.
Thanks for being such an outstanding company. I had my own business at one time
and know the effort it takes. Your statemnet about "no problme returns" really
sold me, and wehen I called to speak to a rep, her attitude was like talking to
your best friend that only wants the best for you.
I'll pass along your good name to my firends....mostly boomers who need this now
too!
Take care.
With apprectiation,
C. Scott
WOW Outstanding service and product. Order
placed on the 23rd and product received on the 25th. THANKYOU
-Michael
Add me to your list of satisfied customers.
Placed my order over the weekend and it was at my door in Monday's mail at noon.
You have been the only vendor I have dealt with that had wider frames to fit my big
head. My wife had always noticed that other pairs that I had on left an impression
on the sides of my head. She also likes these frames because it hardly makes it
look that I am wearing glasses.
I plan on continuing to be a customer now that you have shown me speedy service and
a great line of bifocal reading glasses.
Jeff Hertz
Bowie MD
I just wanted to write to tell you how
satisfied I am with your company! I ordered 3 pairs of reading glasses on a Friday
around 12 noon. I received all 3 pairs the following Monday morning! It is not
every day that someone gets such wonderful customer service. Let alone fast
shipping! Your selection of glasses was HUGE and had great styles. I will
definitely order from your company again.
Thank you,
Aspen
I dont need help&.just want to tell you how
much I love the glasses that Ive bought and that Im about to order a few more
pairs. Great service, super speedy delivery and the best selection Ive seen
anywhere. I love it that you have bi-focal sun glasses; theyre the best and so
difficult to find. Thank you, thank you! Christy
TO WHOM IT MAY CONCERN:
This is just a short note to tell you that I am thrilled to have found your
website. Just received my order & it is exactly what I hoped it would be... a
superior, well-made product. Also, I would like to thank you for your fast &
excellent service. It's always a little scary to order something from an unknown
source, but your company is really terrific & I expect to tell all my friends &
acquaintances.
Thanks for being there when we needed you.
Sincerely,
Arlene
Dear Debby, I can not believe your quick
response and how kind you are. Thank you so much for taking the time to answer my
question in such a personal manner. It really makes a difference.
-Debbie
You need to create a new, easy to access link
to your website for additional satisfied customers... to make it easy for them to
give you a very high rating. Your service is unbelievably prompt, and when there
are any problems with an order, your staff is very cordial and efficient in giving
you immediate options by way of the telephone. I can not think of considering
another source for my reading glasses, since I am one of those folks who never
knows where I left the last pair... At the library?... At the last restaurant?...In
the horse barn?...In a kitchen cabinet?????? Your website is very easy to follow
and your eyglass styles are exceptional. I would not consider thinking of buying
my glasses from anyone else. -Jane from Blanco, TX and
Keene,NY
Wow! Outstanding 2 day service. And the
glasses are veyr cute, too. thanks so much, -Diane
You all are amazinlgly fast! Thank you for
replacing my sunglasses so quickly! These new ones are not crooked in the least
and I love them. With gratitude, -Roberta
I have to tell you that I received the glasses
I ordered today (first time buyer) and am very impressed with your service,
selection and quality. I love my new glasses!! Keep up the great work. I am
already looking for more items to purchase! I am a Canadian customer and couldn't
believe how fast you shipped my order! Thanks kindly. -Mississauga,
Ontario
I just love your glasses and cases. can't
get enough of
them. -Anne Marie, Moon Township, PA
"I just wanted to say thank you very much
for writing back so quickly, and being very nice. I love all the cute
glasses and plan on being a frequent buyer. I'm different but you still
treated me with respect and i think your great and the best. Thank you
again" Pinky
"I am so excited about receiving your
products, it's been a long time coming that I need new FASHION EYEWARE!!!
Thank-you" -Barb from La Jolla, California
"Received order today. Thank you for
the wonderful fun glasses. We will be ordering all our things from you
form now on. Thanks again" -Suzan from Nikiski,
Alaska
"This is our third order. You have
been wonderful to work with!" James from Novato,
California
"Dear Debby, Received my first order
last week and just placed my second (some for my sister also). What a
great selection. Keep up the good work and we are sure to be placing
many more orders!!" -Cathy from Merrick, NY
"Thank you for your excellent and prompt
service. Love the glasses. Telling everybody about your website."
-Sheree
from Hawks, Michigan
"Thanks so much for your help in resolving
the problems" -Pat from Fairfax, Virginia
"I have been shopping online for days and
without a doubt you have the best, biggest and most fashionable collection."
-Janice, Paralegal
"Hi, Deb. I received my glasses
today
and absolutely love them. Thanks for your quick rewponse and
shipping.
Look forward to doing business with you again!" Susan from Novi,
Michigan
"Thank you for the speedy response, this
afternoon I received the Sun Glasses I ordered and was very happy and pleased
with them. I am now in the process of ordering another pair."
Linda from ??
"Thank you for your prompt service.
I
received my glass cases today, 8.12.05, I ordered them on 8.10/05. they
are exactly what I wanted." Henry from Ashtabula,
OH
"Your web store is wonderful! I have
never had so much fun with reading glasses. I had found a few pair in
little boutiques but never anything like yours. Usually I would wear the
boring kind that you find in local Walmart or such. I lvoe your
web-store and how quickly you ship. Thanks so much! Donna, a
forever shopper." Donna of Fayettville, West Virginia
"Great service...and I love what I
got."
Marc from West Hartford, CT
I've always had good business experience
with you, and you can count me as a satisfied customer. Thanks
again.
-Bill
Thank you so much! Everything arrived
and all in one piece. Love them all. My family tells me I look
better in YOUR glasses than the ones I bought from teh optician last time!
Appreciate the frivolity and fashion you provide! xoxo Happy Holidays!
-Kathleen
Wow! Great service! I placed my
online order on November 28th and recieved it today, December 2nd! I
love the sunglasses (Monte Carlo bi-focal w/ crystals). They look like
designer sunglasses for a fraction of what designer sunglasses would cost.
thank you so much! You have quality products that are fairly priced.
I'll be back for more! Thanks again for the great service--Cathy
Thank you so much for the quick
response...and it is so good to know your return policy...thanks so much!
have a great day...by the way I already purchased the glasses...this is
actually my second pair I've purchased from you...I love your site and what
your doing...thanks keep up the good work!! -Raphael
..if you notice a few more orders from
Boise, that's because I've emailed all my middle-aged friends and people who
have had Lasik with your website. There is NO selection in this town!
Happy Holidays from Idaho where it is NINE DEGREES during the DAY...
-Jill, Boise Idaho
Thanks for taking care of this. You
folks give great service. I love my other glasses I got from you about a
year ago. -Pat
I am very happy with the quality &
simplicity of the specs I have received. Will definitely send others
your way. Regards, Bill -ISS Technician
I think you just restored my faith in human
nature. I have been through 2 other suppliers; the last one sent me
glasses that had so much distortion that the book looked like it was moving
while I read it. The 2 pair I did receive for you are working out fine
for my wife. Good quality. Thanks again for your service.
I'll be ordering again for sure. -Greg, Comstock Park, MI
I want to thank you for my order, which I
received today. YOU ARE THE BEST!! Most sincerely,
Madeleine
I'm delighted with this solution.
Thank you so much for saving me a trip to the post-office, and I look forward
to may future purchases from you. (I already recommend you to lots of
friends) Many thanks, Barbara
Mahalo for your great customer
service
Hi again! Thanx very much for your
very speedy reply and of course, for the free pair of Motion glasses.
That was very kind of you. I'll look forward to receiving them soon and
am very impressed by your service. Last time I purchased glasses from
you, I made a mistake when ordering and you swiftly put it right for me.
I have passed your name to several friends since and hope you may have had
some interest from them. I'll put your name in front of them again -
sometimes it takes a while........ ! Thanks again!
Jean
I want to thank you for replacing the
glasses that came to me in pieces. That was so nice of you, I really
never expected that to happen. I will sing your praises high and low and
will look to buy from you in the future. Thanx again, Jayne
Fantastic service. thank you sooooooo much
for the replacement CELEBRATION tort glasses they are great ( both
lenses same strength! ) The Glow ones are wonderful too. I'll
spread the word....thanks again. -Yvonne
Thanks so much for the great service and the
courtesy of the complimentary shipping. And, rest assured, having been
duly scolded (!), I won't make that particular boo-boo again... ;-)
Cheers, K
Thank you very much for your kind note.
I am glad that you have such a fine customer service. I believe I will
be your long-term customer. Best regards, -Noriko
Wow! Good service becomes obvious when
problems need to be overcome...thank you for your fantastic response. Kind
regards, Stephen from Cyprus
Thank you for the wonderful service!!! Great
delivery time, and I love the items I ordered. -Jane
I just want you to know that i have done
much research to find new reading glasses that were COOL. I travel a lot
and my glasses got crushed in my computer case...boy I loved those
glasses...I never thought I'd find another pair i loved more..UNTIL YOU.
I ordered the camelot (black/pearl) and they came today (very quickly, I might
add). THEY ROCK...thank you for offering such an amazing and wide
variety of very unusual and cool reading specs. I appreciate you and
your website and will return and reorder. Holly,
Nashville
I just wish to thank you for once again
fantastic delivery on my last order to New Zealand. the service is
marvelous, as we order a number of items from America and we also export to
America our own products to an agent in New Hampshire. Your delivery has
been by far the best, some people don't even bother to send the good ordered
or contact us to why. Our ordereds from the Smithsonian Institute take
months and that is at the higher rate of delivery. Our orders sent to
America we have a dreadful time with constant hold-ups and delays. So,
we would love to know your secret. Your products have proved excellent
as I have to use optical prescription glasses for serious viewing, but always
keep some of yours on hand everywhere. As i pay NZ$700 for my glasses
yours are much appreciated for casual use. My husband uses nothing else
but yours.........Thank you Debbie Burk Optical staff, from a very
appreciative customer. Jillian and Ranald, New Zealand
jewelers
Thank you for your prompt reply. I
appreciate your response and look forward to receiving the new glasses.
I will continue to order from your company and to refer others to you. I
teach at a community college and receive almost daily compliments on my
glasses from Debby Burk. -Judy. Springfield, MO
Excellent...you've definitely made a return
customer and I will tell others of my satisfaction. Thanks very much
and keep the good work. -Bill
Thank you very much for your quick response
and I appreciate the value you have shown me. I will recommend you r
web-site and services to others.
Just a quick note to let you know that I
love my new glasses. I'll happily recommend you to all my friends.
-Maggie, Oregon
Your product came today and I can't begin to
tell you how impressed I am! First of all they got here like a
week before I would even begin to start looking for it. Second, the
glasses (quality) are better than I have purchased at the local drug store,
grocerty store...that sort of thing and at about 1/3 the price! Third is
the fact that I didn't have to go to the stores referenced in #2 above...hunt
around for the right strength (which are usually parked in a rack at
floor level) and look like a complete idiot trying on a pair of reading
glasses while damn near laying the the floor of the store. Thanks!
I will shop with your outfit again!! -Rob
Great!! that is real customer service
- I will continue using your website and order from you in the future!!
Great merchandise at great prices - with fabulous customer focus (+ 2.00
that is!) -D.
I love my first new glasses. I ordered
4 pairs of funky style readers. I am 47 and this is the first time I
have had to wear glasses to read. These work great!!! at this
price I can put them in my card, work, upstairs and purse. (I am
notorious for losing things), I will be ordering more in the different
colors.
I will be your best sales person here in Northern California. Thank you
again for the variety. You have made the transition fun.
-Anna
Wow, Again I am floored by your customer
service. Thanks. -Tim, Eua Claire, Wisconsin
I love your service - you guys are great.
I've probably already bought 100 of these same glasses. -Janet
I am extremely pleased with your expedient
service. You are on my favorites list now an dI will be making future
orders, along with my friends. -David Faber,
Virginia
Hello. Just thanking you for such
quick service. I had included a note with my Tuesday 5/30 glasses case
order asking if I might have the case by Monday 6/5 for a special occasion
gift. I received it last Friday 6/2! Thanks, and best wishes for
your business. -Patricia
THANK YOU for your excellent products, and
your superfast response and delivery!! I am very pleased. With
appreciation, Sheryl Rak
Thank you so very much. I appreciate
your prompt response and your caring customer service.
-Barbara
Thank you for the customer service in
regards to the glasses that I incorrectly ordered on line. i was very
impressed that you so readily exchanged the correct pair for no fee. I
will recommend your products to many of my acquaintances. Thank you
again. Stacy, Lake Oswego, Oregon
Thanks so much for your prompt response and
excellent customer service! -Mindy
You just guaranteed future purchases from
me! -Linda
It's service like that that makes me glad
that I have referred you to at least five friends so far!
Wow!!! What a totally unexpected--and
appreciated!-- suprise. You've got a customer -for-life, folks.
Thank you!!!! K
Thanks for your prompt reply. We
received our glasses Saturday, June 17. We're very pleased with our
purchase and will be shopping with you again. I will definitely refer
your site to my friends! -Penny
I must tell you how much I appreciate your
caring customer service. I had some problems with glasses that I had
purchased there and you kindly sent me a replacement pair, as well as a small
tool that tightens multiple screw. It has been wonderful and I am
grateful. Thank you, Gail
Just to let you know, this is my 2nd order
and I love your bifocal sunglasses. Thanks. -Karla,
MO
I just wanted to tell you that I was
impressed with the speed and quality of service that you provided concerning
my order. I will definitely consider Debby Burk Optical for my
future needs. -Steve, Columbus, Ohio
Your service and products are awesome.
I get so many compliments on the frames I bought from you. Now I am
REALLY proud to be counted among your customers. -Esti Montreal,
Canada
Dear
Customer Service Executive,
I just
rec'd my reading glasses. I love them.They are better than they were in
the picture. They fit well and they are beautiful. The magnification level
is perfect. The frame color is actually a dark metallic copper that I
greatly prefer and am happier with them than if they had been
in a wine
color. That is because my skin is fair and my hair is coppery red, and I
have reddish brown eyes. So I am pleasantly surprised and much more
pleased than I thought I would ever be. Now they are definitely my
favorite reading glasses. Thank you for a high quality stylish product,
and thank you for your speedy and prompt service and shipping. Also thank
you for getting back to me on the same day.
Godd luck
to you and your organization and I wish you all continued
success.
Have a
great day,
With Best
Wishes,
Jenny
Thanks so much for your quick response. I love doing
business with your most friendly and gracious company. Merry
Christmas.
-Nancy
