Since reading glasses is my only business, your complete satisfaction is very important to me. That's why I offer this no-nonsense complete satisfaction guarantee:
When you buy reading glasses from me, if you aren't completely and totally satisfied, return the glasses in original condition within thirty days and you'll get a prompt refund (less shipping and handling), no questions asked.
Send all returns to:
Returns
Debby Burk Optical
7 Overlook Lane
Plainview, NY 11803
Don't forget to place IN THE BOX:
Name and address of person billed
The word "refund"
Contact phone and/or email
If merchandise is defective, please call first to arrange return postage. 1-800-789-6322
Exchanges: We will refund your money to your credit card then you can re-order. If you'd like, you can enclose your new order in the box.
Re-Stocking fee: THERE IS NO RE-STOCKING FEE under normal cirmcumstances. However, we reserve the right to charge up to 15% in
very few cases where we feel our generous policy has been taken advantage of. An example is, ordering the same pair of glasses over and over
only to return them. Only 2 people in 10 years have been charged a re-stocking fee. It will never be a suprise. We will always inform you first.
